As we’re approaching halfway through 2022, companies with remote work models continue their implementation across the world.
It’s coming to a common consensus that remote work will survive into the future and is on the way to becoming the norm for a variety of businesses.
However, there are still many questions baffling people’s minds and one of them is how to assess employees’ performance under remote working conditions.
In the office, it was pretty convenient to measure employee metrics because they were already predefined. Also, having a direct view over employees allowed employers to implement their criteria easily in the assessment process in the office.
With the remote work model, everything became confusing because it’s not easy to see who’s working and who’s not when everyone’s at their home.
Best Practices for Employee Measurement Metrics in Remote Work
To establish a reliable system to assess employees’ performance, there are certain points to consider. When measuring employee metrics in remote work, it’s fundamental to implement a measurement model that involves remote working conditions, employees’ dynamics, and employers’ expectations.
Here in this article, we listed three employee metrics to measure in a remote work model. By implementing each criterion correctly, you can have a better understanding of your employees’ performance and overall condition at work.
1. Read Their Engagement
There’s no need to turn around the issue, employers struggle to trust their employees that they are working hard under remote working conditions.
Since they are used to measuring their employees’ engagement rate by simply observing them in the office, remote work poses a big threat to that habit.
Although most of the employees had reservations if employees would perform at the same level when they were in the office, time has shown that in fact, the overall productivity of employees has increased during remote work.
Yet, employers are still not convinced that you can correctly measure if employees are working hard unless you observe them in person.
In fact, during the pandemic, a lot of companies have implemented screen monitoring methods to make sure that their employees are working as hard and they are engaged with the job. These kinds of implementations are nothing but stretching the office into the home and it has nothing to do with the remote work model.
That set of mind is about to go down. In the future, more people will likely demand work from home and for employers that want to observe their employees in person, it might cause them to lose talents. To get over that, a new perspective must be brought to the table.
Instead of counting hours, employers should focus on if their employees are engaged with the company. Are they consistently attending the meetings? Are they responsive? Are they excited to take part in new projects? These are some of the questions that you can ask yourself when measuring your employees’ engagement.
Employers must clarify their expectations from their employees, but assessing their hard work should not depend on counting hours anymore.
2. Prioritize Outcomes
Maybe one of the most trusted ways to measure performance is simply evaluating the outcomes they exhibit. Key performance indicators(KPI) is a way to do it.
More than anything, quality metrics are the most important aspect of a job. Because as long as your employees perform their tasks with quality, the success of your company is highly expected.
Since people can make better time management in a remote work model, focusing on the time they spend on a monitor, instead of the outcome, can be problematic.
If your team members prefer remote work, you can define new KPIs for them that mainly prioritizes the quality of work they do.
If you witness an increase in quality in the remote work model, this also should mean that you don’t need to worry about your employees’ working time. By providing your employees with a flexible work environment, you can benefit more in the end.
3. Mind Their Well-Beings
With the lines between work and home having disappeared throughout the pandemic, it’s more important than ever that your employees can maintain their mental health.
Though the remote work model allowed employees to create their environment for working, it also mixed places where employees feel comfortable with the stress of the work.
In this manner, making sure that your employees are happy and healthy is another sign that your company is on the right track.
To keep your employees’ well-being on a healthy level, make sure that you recognize the effort they put in by providing feedback and assessing the work they’ve done. Feeling scared is an essential part of an employee’s healthy attitude towards work.
If your employees are performing well in performance reviews and they set forth quality outcomes, then you can allow them to have their personal space.
No one but the employees can maintain their work and home life balance the best and as long as they’re meeting your expectations, you should leave them enough room to organize their lives accordingly.
So, under remote work conditions, companies should pay attention to these three metrics to make sure that everything is not flying off the rails and the job is being done while keeping employees motivated.
Remember that remote work is becoming the new normal and you should apply new metrics to assess your employees’ performance.